EMBARK operates its programs and services in compliance with the Americans with Disabilities Act and Federal Transit Administration guidelines for the provision of services to individuals with disabilities. EMBARK also operates its programs and services without regard to race, color, national origin or any other characteristic protected by law including Title VI of the Civil Rights Act of 1964. Every department, division, and employee of EMBARK is responsible for carrying out the agency's commitment to non-discrimination, including the requirements of Title VI.
Americans with Disabilities Act and Title VI complaints may be filed with EMBARK by any person. Any such complaint must be filed with EMBARK within 180 days following the date of the alleged discriminatory occurrence.
It is EMBARK's policy to ensure that communications with participants and members of the public with disabilities are as effective as communications with others.
Public Meetings
Service Information
EMBARK is committed to making reasonable modifications to its policies, practices and procedures to ensure EMBARK services are accessible to everyone. Requests for modifications can be made by calling 405-297-3705 or by email.
Discounted fares for bus, streetcar, and ferry services are available to qualified individuals.
Reduced Fare is available senior adults age 65 or older, persons on Medicare, persons with a qualifying disability, and youth ages 7-17.
Reduced Fare benefits provide a 50% discount off single trip fares and passes.
Your service animal is welcome on EMBARK. You may be asked to confirm that your animal is a service animal. You are responsible for the care, conduct, and supervision of your animal while on board as outlined in the Rider Conduct Policy.
If you are planning on bringing your service animal on a bus, streetcar, or ferry, please follow these guidelines:
If you have any questions about bringing your service animal on EMBARK, please call us at 405-235-RIDE (7433) or leave a comment in the Help Center.
EMBARK PLUS Paratransit provides lift-equipped public transportation to eligible individuals within the Oklahoma City limits who are not functionally able to ride our fixed-route bus service due to a disabling condition.
Senior adults and people with disabilities readily use EMBARK to get around. Travel training is available, and we offer special services for those who can't use regular bus service.
The OKC Streetcar offers 100% level boarding at all of its platforms. This enhanced feature is meant to make boarding significantly easier for customers using strollers, bikes, and mobility devices such as wheelchairs and walkers.
Reader boards and audio announcements also indicate the next stop.
Off-Street Parking
On-Street Parking
Landings are the anchored platforms where guests come aboard and return to shore with ease. All landings have a railed path and are ADA accessible for mobility devices, strollers, and bikes.