The Role of the Bus Operator
A bus operator's primary job is to operate the bus safely.
If problems arise on your trip, the bus operator will respond in a way that results in the least amount of trip delays and rider inconvenience. In the case of a conduct issue or safety concern, your bus operator will:
- Decide how severe the problem is.
- Decide if problem can be resolved on board or if outside help is needed.
- Decide to respond directly, alert authorities or not take action and submit report after trip.
Keep in mind, bus operators are not police officers. Their job isn’t enforcing the law. The bus operator’s job is to keep everyone safe and buses running on time. Your job is to enjoy your ride, be aware of your surroundings and be kind to other riders.
See our Safety & Security page for information on reporting suspicious behavior.